Legal notice

Distributor: BRASSBOUND

Representative: Yoshihiro Makino

Location: 12-107 Hanajiri Kikyo-cho, Kita-ku, Okayama City, Okayama Prefecture

Phone number: 09078910011

E-mail address: brassbound.01@gmail.com

Sales price: The amount indicated on the product page (tax included)

Required fees other than the price of the product: (tax included)  

Smart Letter (no tracking) 180 yen

Letterpack (with tracking): 360 yen

Orders from remote islands such as Hokkaido and Okinawa may incur additional shipping charges.

Free shipping for purchases over 20,000 yen

Payment Methods and Time of Payment: Credit Card: Please contact your credit card company.

Credit card: At the time of billing by your credit card company

Google Pay/Apple Pay/Amazon Pay/PayPal: When your credit card company charges your account

Mobile carrier payment: When your cell phone bill is paid by your mobile carrier

Payday: Payment by convenience store or bank transfer will be deducted by the 10th of the month, or by the 12th of the month in the case of direct debit.

Product delivery date: Varies depending on the product.

Delivery method: Delivery to your home

Returns, Defective Goods, and Cancellation Policy 

If you wish to return or exchange an item, please contact us in advance by e-mail or phone.

We do not accept returns or exchanges in the following cases

Items that have had the tags removed from the product

Some of the paint has peeled off from some of the decorations.

Merchandise that has been in the shop for more than one week after arrival.

Merchandise that has had the tags removed

Items that have been used at least once.

Products made to order (custom-made products)

Products that have been used at least once ・Production-to-order products (made-to-order products)

Products that are damaged or stained due to the customer's negligence (including packages and accessories)

Returns due to customer's own reasons (wrong image, wrong size, wrong order, etc.)

Other items that clearly show signs of use (e.g., smell of perfume or cigarettes, cosmetics, soreness, dirt, etc.)

*Please note that we do not accept returns for reasons attributable to the customer, such as a different image, size mismatch, etc.

Cancellation for the customer's convenience is not accepted.

Return period: 7 days